7egbd's Privacy Policy

1 Purpose of This Policy

7egbd is a secure and reliable online gaming platform operated for Bangladeshi players. This Privacy Policy ("Policy") explains what information we collect about you when you use our website, applications, and related services ("Platform"), how that information is used, with whom it may be shared, and what control you have over your own data.

By using the 7egbd Platform, you agree to the terms described in this Policy. This Policy forms part of our Terms and Conditions. If you do not agree with any part of this Policy, please refrain from using our Platform.

2 Scope of Application

This Policy applies when you:

• Visit or browse the 7egbd website (https://7egbd.lat);
• Register an account and use our services;
• Contact us via email or live chat;
• Participate in our promotional offers or bonuses;
• Use casino games or betting services on our Platform.

3 Information You Provide Directly

When you create an account on 7egbd or use our services, we may collect the following information:

• Identity Information: Your full name, date of birth, and national ID or passport details (required for age verification);
• Contact Information: Email address and mobile number;
• Account Information: Username and encrypted password;
• Financial Information: bKash, Nagad, Rocket, or Upay account numbers (for processing deposits and withdrawals);
• Communication Records: Your conversations with our support team via live chat or email.

4 Automatically Collected Information

When you use our Platform, certain information is collected automatically:

• Device Information: IP address, device type, operating system, and browser version;
• Usage Information: Which pages you visited, how long you stayed, and which links you clicked;
• Gaming Activity: Betting history, win/loss records, bonus usage details, and session duration;
• Transaction Information: Dates, amounts, and payment method details for deposits and withdrawals;
• Cookies & Tracking Data: Information collected via cookies and similar technologies (details provided in Section 9).

5 Primary Purposes of Use

7egbd uses your information for the following primary purposes:

• Account Management: Creating, verifying, and managing your account, and confirming your identity;
• Service Delivery: Running gaming, betting, and transaction services smoothly;
• Financial Transactions: Processing deposits and withdrawals via bKash, Nagad, Rocket, and Upay;
• Age Verification: Ensuring the Platform is used only by those aged 21 or above;
• Customer Support: Resolving your issues via 24/7 live chat and email;
• Bonuses & Promotions: Managing offers, bonuses, and promotions applicable to you.

6 Secondary Purposes of Use

We may also use your information for additional supporting purposes:

• Security & Fraud Prevention: Detecting suspicious activity and maintaining Platform security;
• Responsible Gaming: Monitoring play patterns to identify problematic gaming at an early stage;
• Platform Improvement: Analyzing user experience to improve service quality;
• Legal Compliance: Adhering to applicable laws and regulations.

7 Sharing Information with Third Parties

7egbd does not sell or rent your personal information. However, in specific circumstances we may share information with the following parties:

• Payment Processors: Necessary financial information with bKash, Nagad, Rocket, and Upay to complete transactions;
• Game Providers: Relevant session information with Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and other providers for game operation;
• Technology Partners: Companies that assist in running the Platform's technical services — all operating under strict confidentiality agreements;
• Legal Authorities: Government authorities based on court orders or legal obligations.

Outside the cases listed above, 7egbd never shares your information with third parties.

8 Business Transfers

If 7egbd undergoes a merger, acquisition, or asset sale, your information may form part of the transferred assets. In such a situation, we will notify you in advance and seek assurance from the new owner that this Policy will continue to be upheld.

9 Cookies Policy

The 7egbd Platform uses cookies and similar technologies. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: To maintain your login state and manage sessions — these cannot be declined;
• Functional Cookies: To remember your preferences and settings;
• Analytics Cookies: To understand Platform usage — all data is kept anonymous;
• Security Cookies: To detect and prevent fraud.

You can control or disable most cookies from your browser settings. However, disabling certain cookies may limit Platform functionality.

10 Data Security Measures

7egbd uses industry-standard technologies and practices to protect your information:

• SSL Encryption: All data transmission between your browser and our servers is secured by SSL/TLS encryption;
• Data Encryption: Stored sensitive data (passwords, financial information) is encrypted using strong encryption algorithms;
• Access Controls: Only authorized personnel can access your information, and only on a need-to-know basis;
• Regular Security Audits: Our systems are regularly tested for security vulnerabilities;
• Secure Payments: All financial transactions are processed through the respective payment provider's own security infrastructure.

While we make every effort to ensure maximum protection, no internet-based system can be claimed to be 100% secure. Keep your password confidential and log out of your account after using an unfamiliar device.

11 Your Rights Over Your Information

As a user of the 7egbd Platform, you have the following rights:

• Right of Access: The right to know what information we hold about you and to receive a copy of it;
• Right to Rectification: The right to request correction of inaccurate or incomplete information;
• Right to Erasure: The right to request deletion of your information in certain circumstances (subject to legal retention obligations);
• Right to Restrict Processing: The right to request that processing of your information be limited in specific cases;
• Right to Data Portability: The right to receive your information in a structured format where applicable;
• Right to Object: The right to object to your information being used for marketing communications.

To exercise these rights, contact us by email. We will generally respond to your request within a reasonable timeframe.

12 What Happens to Your Data When You Close Your Account

If you wish to close your 7egbd account, please inform our support team. After the account is closed:

• Most of your personal information will be deleted within a defined period;
• Transaction and financial records will be retained for a set period due to legal obligations;
• Self-exclusion data related to responsible gaming may be kept for as long as necessary for protection purposes.

13 Data Retention Period

7egbd does not retain your information beyond the period necessary. Generally:

• Information for active accounts is retained for as long as the account remains active;
• Transaction records are kept for a set period as required by law;
• Security logs are retained for a defined period and then deleted;
• After marketing consent is withdrawn, we stop using your information for marketing purposes.

14 Policy Changes & Updates

7egbd may update this Privacy Policy from time to time. For any significant changes, we will:

• Update the "Last Updated" date at the top of this page;
• If the change is significant, notify you via your registered email or through live chat;
• Continued use of the Platform after changes are made will be taken as your agreement to the updated Policy.

We recommend that you review this Policy regularly.

15 Regarding Minors

7egbd is intended only for individuals aged 21 or above. We do not knowingly collect or process personal information from anyone under the age of 21. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

If you become aware that a minor is using our Platform, please notify us at [email protected].